# FAQ and Support To help you make the most of the Crosswalk Ecosystem, we’ve compiled a list of frequently asked questions (FAQs) and resources for support. Whether you’re new to DeFi or a seasoned user, these FAQs cover essential topics to get you started and keep you informed. *** ### Frequently Asked Questions (FAQs) #### 1. **How do I start staking CSW tokens?** * **Answer**: To stake CSW tokens, visit [stake.crosswalk.pro](https://stake.crosswalk.pro), connect your wallet, and select a staking plan. You can choose from three options: 8 days (8% APY), 88 days (18% APY), or 264 days (28% APY). Note that there is a one-time fee of 0.08 SOL to initialize staking. #### 2. **What is the Volume Bot, and how does it work?** * **Answer**: The Volume Bot is an automated tool that creates regular buy and sell actions for CSW to maintain market activity and liquidity. It operates through five wallets in a sequence, executing strategic buys and sells to help support a stable trading environment for CSW. If you are interested to use our amazing bot, contact us through our [Crosswalk Official Telegram](https://t.me/cswportal). #### 3. **Where can I trade CSW tokens?** * **Answer**: CSW tokens can be traded on the [Raydium DEX](https://raydium.io/swap/?inputCurrency=sol\&outputCurrency=azgfptxbrbnztxw4hgqf4busmwk3ehug8omdua9del3y\&fixed=in\&inputMint=sol\&outputMint=AZGFPtxBRbnZtXw4hgQF4BuSmWK3EhUg8omdUA9DEL3Y) under the CSW/SOL pair. To access this pair, use the market address: `7BbZ9gu8ks5yAwRNx7oMc4otpZVunvyJqCS4rywpD7L6`. #### 4. **How can I view my portfolio in the 3D Solar System?** * **Answer**: The 3D Solar System is an interactive portfolio visualization that shows each token in your wallet as a planet orbiting the sun, which represents your total portfolio value. You can access this feature through the [crosswalk.pro](https://www.crosswalk.pro). Head over to the Token - About $CSW and connect your wallet. Then hit money bag button and from there it is very simple. #### 5. **Is the AR feature available on all devices?** * **Answer**: The AR feature for the 3D Solar System is available on mobile devices that support AR. If your device doesn’t support AR, this option will not appear. #### 6. **What is the Level Bot, and how does it reward users?** * **Answer**: The Level Bot monitors community activity and engagement, rewarding users based on their level of participation. Users can advance through tiers and earn rewards based on their interactions within the ecosystem, making Crosswalk a lively and engaged community. If you are interested to use our amazing bot, contact us through our [Crosswalk Official Telegram](https://t.me/cswportal). #### 7. **How do I stay updated on Crosswalk’s progress?** * **Answer**: To keep up with the latest developments, check the [**Roadmap**](/crosswalk-ecosystem-docs/roadmap.md) section for updates. You can also follow us on social media ([links](/crosswalk-ecosystem-docs/official-links.md)) and join our community channels for real-time announcements. *** ### Support and Contact If you have any further questions or need assistance, feel free to reach out through our official support channels. The Crosswalk team is here to help! * **Telegram Support**: [Join our Telegram Group](https://t.me/cswportal) * **X**: [@CrosswalkToken](https://x.com/crosswalkeco) * **Email Support**: * **Official Website**: [crosswalk.pro](https://crosswalk.pro) We encourage you to connect with us on these platforms to stay informed, share feedback, and become part of our community. We’re excited to support you on your journey with Crosswalk! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://crosswalk-ecosystem.gitbook.io/crosswalk-ecosystem-docs/faq-and-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.